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Australian phone: +61 2 5360 6676; Support time zone: AEST; Languages spoken: English, German, French, Spanish; Support e-mail: [email protected]

Who watches

Licensed by: Gaming Control Board Curaçao, OGL/2013/1909/092

Get help

Gambling support: Gambling Help Online, Lifeline Australia, BetStop National Self-Exclusion Register

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Your account

General support questions: [email protected]; Verification papers and checks: [email protected]

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Deposits, withdrawals and payout status: [email protected]

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Hadesbet Casino is a Curaçao company you can trace

Company. Legal name: Hadesbet Casino N.V.; Company number: 801896 (Curaçao); Address: Heelsumstraat, Willemstad

Licence. Regulator: Gaming Control Board Curaçao; Licence number: OGL/2013/1909/092

Written contact. Support email: [email protected]

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Live chat

Chat hours: 24/7; Chat first reply: 4 minutes; Time zone: AEST

E-mail

E-mail address: [email protected]; E-mail reply: 4 hours

Phone

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What if the licence turns out to be fake?

Check it in seconds: Hadesbet Casino N.V. holds licence OGL/2013/1909/092 from the Gaming Control Board Curaçao and has traded since 2013. Company number 801896 is on the register at Heelsumstraat, Willemstad. Payout fairness is reviewed by eCOGRA and Gaming Laboratories International.

What if I cannot remember which email I signed up with?

Give the agent any email address you may have used and the last four digits of a payment card on the account. A date of birth and a deposit figure usually settle it too. Nobody on the team will ever ask for your password.

Where do I send my documents for checking?

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Can I chat with someone in Spanish or German?

Pick from English, German, French or Spanish when you open live chat or call. Hadesbet Casino staffs all four through the same round-the-clock desks. The phone line is answered by English speakers first, with other languages routed on request.

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Can I reach a person at three in the morning?

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Hadesbet Casino answers to a regulator

Still unresolved after that? Take your reference to the Gaming Control Board Curaçao, the regulator that licenses Hadesbet Casino N.V. under number OGL/2013/1909/092.